Email Whitelisting

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A lot of times, email providers will actually mark emails that you want to get as spam... and sadly sometimes that can happen to my emails.

To make sure you continue receiving our emails:
You'll want to add the email address that we emailed you from to your email provider's whitelist.

A whitelist is a list of accepted items or persons in a set…. a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why does it matter?

Spam is a huge deal. Tons of email services and internet service providers have really gone to great lengths to filter out spam and junk email. Unfortunately, it's nearly impossible for that to be done perfectly.

I promise to never spam you, but the email providers and ISPs don't know that, and are out to protect you, which is a good thing. That being said, if you want to keep getting emails from us, you'll need to use a white-list to make it happen... and keep this in mind for any other lists you want to be on!

White-list us now, just to be sure you don't miss an email that could really help you.

Unfortunately, I can't tell you how to white-list in EVERY email provider, but below are some of the big ones. Follow the instructions below to make sure you never miss an email from us.


1. In your inbox, locate an email from (ex. the welcome email you just got from us).
2. Drag this email to the “primary” tab of your inbox.
3. You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail

When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”:

Mac Mail

Select “Mail” and “Preferences” from the top menu.

In the “Preferences” window, click the “Rules” icon.
Click the “Add Rule” button.
In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type the sender’s email address in the text field beside “Contains.”
Select “Move Message” and “Inbox” from the drop-down menus.Click “Ok” to save the rule.

Outlook 2003 & Later

Right-click on the message in your inbox.
Select “Junk E-mail” from the menu.
Click “Add Sender to Safe Senders List.”

Now you should be all set! Thanks!

-Tim Paige, and the entire team